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How IT Support Can Help Non-Profit Organizations

No organization can run without IT support. When you work for a non-profit organization, you usually have to do many kinds of jobs no matter the organization’s size. The CEO of a non-profit organization has to handle multiple responsibilities like marketing matters, tech support, and many more. IT support for non-profit organizations allows you and your team to focus on fulfilling your mission. The best way to deliver IT services to nonprofits is with a partnership approach where the nonprofit team and the IT support team collaborate to determine how to best adapt the IT services to your workflow, whether through hardware, software, data storage, project management solutions, remote access, mobile device management, and more.

Here are some ways to support IT for non-profit organizations:

Flexibility and Scalability

The requirements of your company might shift from year to year, or season to season. For instance, you could observe an increase in activity around the winter holiday season when more individuals tend to give. During the summer, when school lets out and working folks’ schedules are often more flexible, you could experience a surge in volunteerism. The months or weeks prior to significant fundraising events, like an annual gala, or while you are working on specific initiatives, may see your organization’s IT demands increase.

You want an IT system that will adapt as your organization’s demands change throughout the course of the year. Managed IT services have the advantage of being readily scaled up or down based on the requirements of your organization. IT help ought to be available to accommodate the growth in users during periods when you have a larger team of volunteers. Additionally, your managed services provider might give suggestions for goods or equipment that will be appropriate for your business’s requirements throughout the year.

A do-it-yourself method may not always be as efficient or effective as quality managed IT services. Before deciding on the ideal match, your business might need to test out a number of software or hardware options. You can do this by working with an outside IT services provider without having to evaluate multiple tools or services. For instance, you could discover that implementing a bring-your-own-device policy is productive and economical. You may get assistance setting up and deploying a cloud-based platform from a managed IT service provider, along with critical zero-trust solutions to keep your company data safe.

Rapid Response Times and Support

A managed IT service provider can provide round-the-clock support for your company’s technology. The service provider will be available to diagnose the issue and provide a solution if a problem arises, such as an outage or a user who is locked out of their account. Your managed IT service provider will be available to assist you find answers to your queries, even if you don’t have an issue with your company’s IT and only have a query about how it functions.

As technology advances, new patches are frequently released to fix bugs or address security flaws. Updates and fixes are always a known quantity when you work with an IT services provider. When necessary and accessible, your provider will deploy service patches. You won’t need to establish your own patching plan or rely on a team member to keep an eye on the security of your system. 

How IT Support Can Help Non-Profit

Consistent Costs and Budgeting Parameters

Managed IT services help you keep your technology costs under control. You will collaborate with a representative of the service provider to identify your software and hardware requirements and create an IT budget. You end up paying the service provider a set monthly charge rather than buying software bundles, new gadgets, and other tech resources separately. You’ll have a clear understanding of the monthly expenditures associated with your company’s technology, which may assist you in developing an overall budget for your business. You can better plan your fundraising and contribution objectives for the year if you have a firm idea of your tech costs.

Donor Management and Data Security

The technological requirements of a non-profit organization differ significantly from those of a for-profit business. Most likely, your organization is keeping track of a sizable list of donors. It must also maintain compliance in order to keep its non-profit and tax-exemption status. Through data and network security, a managed IT services provider may assist your business in maintaining compliance.

Managed IT cybersecurity is concerned with protecting devices and networks against phishing scams, data breaches, and malware assaults. Non-profits often maintain physical servers which need frequent patching and virus protection. It is also crucial to safeguard against network breaches and cyber-attacks for cloud servers that are externally hosted.

These are just a small sampling of how a reputable IT managed services provider can support a non-profit’s unique IT needs. If you need any IT support for your non-profit organization,  you can contact ITAdOn today.

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