Fully Managed IT Services

Fully Managed IT Services:

By hiring ITAdOn as your Managed IT Services Provider, you gain the freedom to focus on your core business – reducing the IT Burden & Stress. IT is an important asset for any business, but it also requires enormous amounts of time, money, and manpower to manage effectively and keep it up and running

In today’s economy, it’s paramount to keep your business connected and have an online presence. Customers’ methods for finding goods and services are evolving. Even small business owners need to understand the challenges presented by IT Helpdesk support, security, Backup, and disaster recovery.

Managed IT Services from ITAdOn can help address the difficulty of meeting the IT support needs of a company on a tight budget or trying to manage systems without IT professional help.  Although many small businesses cannot afford a full-time IT employee, outsourcing these crucial jobs to experts can ease the burden and reduce costs.

Instead of relying on an IT Manager who may or may not be with your firm for the long term, hire an entire team of technical experts that can expand and grow along with your business. ITAdOn is an  IT Support company that provides reliable Managed IT Services.

Fully Managed IT Services

ITAdOn’s Fully Managed IT Services Features:

Gain a competitive edge with satisfaction-guaranteed fully Managed IT Services powered by state-of-the-art enterprise-grade tools, monitored by highly skilled IT experts, and coupled with world-class 24/7 end-user support.

Managed IT Services, Sourcing & Consulting We perform a comprehensive onboarding assessment and strategic roadmap, named service delivery manager and account manager, and monthly reporting and analytics. With ITAdOn our customer gets complete IT Solutions as per their business technology needs.

Top-tier 24/7/365 Managed IT Support Fantastic end-user support, onsite support, installs and changes, advanced service level agreements, we work round the clock for our customers. Whether you need helpdesk support for daily operations, or password resets and hardware troubleshooting, managed IT services provide a scalable, flexible approach to talent to assist your team members get to work quickly & efficiently.

Proactive IT Infrastructure Management & Support End-to-end infrastructure management, 24/7/365 proactive network & application monitoring, and automated systems management, and patch management of managed devices.

IT Security & Business Resiliency We protect our end-users with next-gen endpoint detection and protection and managed data protection and we use top-tier Endpoint Detection & Response (EDR) system. ITAdOn can provide secure Managed IT Support Services to keep your IT systems & data protected, including Critical Data Loss, Security Breaches, Equipment Failure, Ransomware, and Cloud application protection

The flexibility of Co-Manged Fully managed IT services:  we provide both Fully Managed IT Services and Co-Managed IT Services so we will gladly collaborate with your IT team to assist them with the support they require. We will also perform gap analysis and provide a detailed regular report on IT Infrastructure status and our proactive recommendation to make them efficient.

A Single Point of Contact:  With ITAdOn you will have a single point of contact for all of your IT needs as we manage all of your vendor relationships, issues with Internet slowness/outages, printers, phones, cell phones, and websites are dealt with directly with the vendor by our team. No more complex vendor phone tag, one call; immediate results.

Dedicated Account Manager: Every ITAdOn customer has been assigned a dedicated account manager who can be contacted directly for any escalation and SLA-related queries, Our account managers are also hands-on so they will be able to resolve the issue promptly.

Quarterly IT Infrastructure Report: The account manager will also provide a Comprehensive IT Infrastructure quarterly report entailing the last 3 months’ report including IT helpdesk tickets, network outages, and projects update. This is a meeting that we enjoy having with our customers as we take direct feedback from our customers and align our services as per their feedback.

ITAdOn has been a leading provider of managed IT services throughout Philadelphia, Washington D.C., and the surrounding areas for over the years. We are proud to have a local IT support engineer in the same community as the businesses we support. Contact us today to see how ITAdOn can be your strategic reliable Managed IT Services partner. flexible approach to talent to assist your team members to get to work quickly & efficiently.

Proactive IT Infrastructure Management & Support End-to-end infrastructure management, 24/7/365 proactive network & application monitoring, and automated systems management, and patch management of managed devices.

IT Security & Business Resiliency We protect our end-users with next-gen endpoint detection and protection and managed data protection and we use top-tier Endpoint Detection & Response (EDR) system. ITAdOn can provide secure Managed IT Support Services to keep your IT systems & data protected, including Critical Data Loss, Security Breaches, Equipment Failure, Ransomware, and Cloud application protection

The flexibility of Co-Manged Fully managed IT services:  we provide both Fully Managed IT Services and Co-Managed IT Services so we will gladly collaborate with your IT team to assist them with the support they require. We will also perform gap analysis and provide a detailed regular report on IT Infrastructure status and our proactive recommendation to make them efficient.

A Single Point of Contact:  With ITAdOn you will have a single point of contact for all of your IT needs as we manage all of your vendor relationships, issues with Internet slowness/outages, printers, phones, cell phones, and websites are dealt with directly with the vendor by our team. No more complex vendor phone tag, one call; immediate results.

Dedicated Account Manager: Every ITAdOn customer has been assigned a dedicated account manager who can be contacted directly for any escalation and SLA-related queries, Our account managers are also hands-on so they will be able to resolve the issue promptly.

Quarterly IT Infrastructure Report: The account manager will also provide a Comprehensive IT Infrastructure quarterly report entailing the last 3 months’ report including IT helpdesk tickets, network outages, and projects update. This is a meeting that we enjoy having with our customers as we take direct feedback from our customers and align our services as per their feedback.

ITAdOn has been a leading provider of managed IT services throughout Philadelphia, Washington D.C., and the surrounding areas for over the years. We are proud to have a local IT support engineer in the same community as the businesses we support. Contact us today to see how ITAdOn can be your strategic reliable Managed IT Services partner.

 

What ITAdOn offers:

A top-notch systems administration. We assist your team with server configurations, analyze supported systems for optimization, and perform preventative maintenance.

Quality IT management and monitoring. We assess, monitor, and provide solutions for your devices, servers, firewalls, desktops, and backup devices

Great Business IT support and consulting. We pair you with an expert consultant that best matches your IT environment.

Stable and secure systems. Save money through the cloud by reducing hardware costs, increasing productivity, and storing data securely.

A sound disaster and recovery plan. We create a tailored plan to protect your company.

Now is the time to make an investment that is sure to have a manifold return.The best way to do that is to have a managed IT infrastructure support.

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