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ITAdOn's Team

Meet Our Team

We’re a growing team of technology gurus who are passionate about helping companies like yours to grow. Join us today to meet your IT needs. When you succeed, we succeed!

Alena Avatar

Alena Taylor

Human Resources Coordinator

“A good manager doesn’t try to eliminate conflict; he tries to keep it from wasting the energies of his people.” – Robert Townsend

Alena, originally from Odessa, Russia, brings a unique set of skills to the ITAdOn team. She fosters close-knit employee relationships and has a gift for connecting with others of various backgrounds and cultures. Her passion for helping others is palpable through her leadership of our Human Resources Team. Alena never fails to do excellent work at an expeditious pace. When Alena is not at work, you can find her relaxing by the pool and sipping her favorite drink with her nose in a book.

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Brian Gimbal

Senior Systems Administrator

“… every rational person can convert any obstacle into the raw material for their own purpose.” – Marcus Aurelius

Brian, originally from Anaheim, California. His effective leadership, strategic thinking, and root-cause analysis skills so highly regarded during his military career are now invaluable assets to our IT Support Team. During his time off, you can find Brian vacationing with family and friends while savoring a breathtaking view and plenty of Mediterranean food. However, he desires a special superpower that may make him hard to locate outside of the office — to be completely unrecognizable by donning a pair of glasses, like Superman.

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Mehnez Moazzem

IT Support & HR Generalist

“The first step is to establish that something is possible then probability will occur.” – Elon Musk

Mehnez’s New York City childhood molded her ability to form strong bonds with people of all ethnicities. Her passion and expertise in customer service enhances the ITAdOn family’s customer service potential. She thoughtfully learns from her coworkers and, in turn, encourages them to grow. She is constantly eager to assist people. The possibility of broadening her horizons and learning new talents excites her. When Mehnez isn’t working, you can find her in the air and on the road, traveling to enriching new places.

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Nobi Hossain

Technical Support Specialist

“There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” – Albert Einstein

Nobi, ITAdOn’s Technical Support Specialist, is originally from Dhaka, Bangladesh. He is a quick learner and loves to master technology. He is a naturally curious person with a passion for learning how things work. In his younger days, he disassembled every toy more complex than a stuffed animal to learn how it ticked. His mind always switched on, in his free time he reads books, comics, and tries his hand at various DIY projects. Nobi places immense value in living a peaceful, serene life with his loved ones — which is why his ideal superpower would give him the power to erase all the world’s problems so all can live in harmony.

Abu Nahian Avatar

Abu Nahian

IT Director

“Silence and smile are two powerful tools. Smile is the way to solve many problems and silence is the way to avoid many.” – Iris Johansen

Abu Nahian (aka “Shoumo”), originally from Bangladesh, is exactly like his nickname which means kindness, selflessness, and generosity. These virtues form the foundation of his leadership. As a child, no toy was safe from Abu’s desire to deconstruct it and discover its inner workings. These exercises in divergent thinking, synthesis, and evaluation led to a passion for conquering systems of all kinds, culminating in information technology and the founding of IT Advisors Online. Abu’s time spent working in Australia taught him the importance of forming close personal relationships, which helps him better serve his employees and his customers.

Nayem sitting on a plush, reading a book with coffee

Nayem Ebrahim

Digital Marketing Specialist

“The future belongs to those who believe in the beauty of their dreams.” -Eleanor Roosevelt

Meet Nayem, a self-taught digital marketer hailing from Dhaka, Bangladesh. With an unyielding drive to constantly improve himself, Nayem’s enthusiasm for learning new skills and researching competitors is unmatched. His tireless work ethic and willingness to lend a helping hand make him a valuable asset to any team.

As an ambitious member of the ITAdOn team. Nayem is passionate about his work and always strives to exceed expectations. When he’s not busy working, Nayem can be found cheering on his favorite football teams, never missing a match.

Anubhav Datta

Anubhav Datta

Social Marketer

“Nobody counts the number of ads you run, they just remember the impression you make.” — Bill Bernbach

Anubhav Datta, an accomplished marketing and design professional hailing from Dhaka, Bangladesh. Anubhav is passionate about helping brands connect with their audiences and brings a unique blend of creativity and strategic thinking to his work. With a deep understanding of consumer behavior and a flair for visual storytelling, Anubhav has successfully crafted compelling brand identities and engaging digital experiences that have driven tangible results for his clients. Whether he’s designing a stunning poster or creating a comprehensive marketing campaign, Anubhav’s focus is always on delivering the best possible outcomes for his clients.

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Makki Sarfraz

Head Marketing Technologist

“Honesty is just a part of a being’s world, just like how the moon is a part of the night.”– Self

Makki (a.k.a Acme), originates from Pakistan with a deep passion for learning and improving himself. He loves to teach others and research new emerging technologies to be up to date with the latest trends. In his free time, he is the guy you will find either conducting research to discover something new or seeing him dropping a visit to the world of anime and manga. To him, honesty, modesty, and confidence are fundamental parts of human life.


Sledge Frimpong-Manso

Network Engineer

Give me a computer, unlimited internet, and food in the wilderness, and I will still be the happiest person on earth.” – Self

I dream, wake up, tinker in my personal lab, and learn everything about the technology that comes my way. I have always been fascinated by technology and science, and I love what I do at ITAdOn.

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Desmond Dankwah

Graphic Designer

Self-taught graphic designer and digital artist passionate about arts, design, and technology.Desmond is an ambitious addition to the ITAdOn family. His keen artistic eye and remarkable technical talents strike a rare and delicate balance which consistently benefits our marketing team.


Nusrat Nafshi

Director of Digital Marketing

“Belief creates the actual fact.- William James”

Nusrat, our marketing master, hails from Bangladesh. She is *very* hard-working, and has more patience in reserve than anyone else in the ITAdOn family owing to her lifelong personification of the three Cs: cool, calm, and collected. Not a fan of high temperatures, she loves cooler climates and air conditioning. To secure her and her family’s survival in the event of a zombie apocalypse, her dream team is her husband, Scarlet Witch, Superman, and Captain Marvel. Her ideal vacation includes faraway travel and ample quality time with her loved ones. You are most likely to find her eating watermelon with her rabbit, Casper.

Onika Powell

Onika Powell

Help Desk Analyst

“Let’s ALL be great and impact millions.” – Terrance Dontrell Henderson

Onika is driven by the desire for continuous self-improvement, helping others, and a passion for learning new things. After 16 years in healthcare, she transitioned to IT, earning a Information Technology Systems Administrator certification from With her current focus on IT and her love for its multifaceted, progressive disciplines, she feels that the sky’s the limit with her end goal in mastery as a Cybersecurity Analyst.

Kaylyn Bitmoji

Kaylyn Campbell

Content Strategist

“Don’t ever forget that achievement isn’t as hard as it seems. Don’t ever stop loving, don’t ever stop believing, don’t ever stop dreaming your dreams.” Laine Parsons

Kaylyn, ITAdOn’s technical content writer, is originally from Clarksville, Tennessee. She enthusiastically brings her passions for literature, learning, and written communication to the ITAdOn team to develop creative content. When Kaylyn is not at work, you can find her relaxing on the beach with family and friends, and reading the classics. Just don’t let her get stuck behind you on the way — she moves fast. We recommend not walking or driving slowly in her vicinity.

News & Insights

Small Business IT Services

What IT Services Do Small Businesses Need to Thrive in Today’s Digital Landscape

Table of Contents Introduction In an era where the digital realm is the cornerstone of modern business operations, small businesses are not exempt from the imperative to embrace technology. Whether it’s enhancing efficiency, reaching broader audiences, or fortifying cybersecurity, investing in the right IT services can be a game-changer for

Types of IT Services

Types of IT Services

Table of Contents Software Development I. Requirements Gathering:  Collaborating with stakeholders to understand their needs and objectives for the software. II. Architecture Design:  Creating a high-level design and technical architecture for the software application. III. Coding and Development:  Writing clean, efficient code using appropriate programming languages and frameworks. IV. Testing

Types of IT Services

Mastering ITSM: A Comprehensive Guide to IT Service Management

Table of Contents Introduction to ITSM In the digital age, where technology permeates every aspect of business, managing IT services effectively is paramount for organizational success. IT Service Management (ITSM) serves as the backbone for ensuring that IT resources are aligned with business objectives and consistently deliver value to stakeholders.

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