Remote IT Support

The Big Picture:

The workplace dynamic has seen a major shift since the COVID-19 pandemic, and now businesses increasingly depend on remote IT infrastructure support: Remote Infrastructure Management (or RIM). You can now monitor and solve IT problems, secure your data, and conduct desktop and server administration from anywhere in the world with an internet connection. 

Remote IT Support

Remote Infrastructure Management Benefits:

Saves money by reducing maintenance costs: Outsourcing maintenance is much more affordable than maintaining an internal IT department. According to IDC’s data, unplanned downtime costs organizations $58,118 for every 100 users.

Allows for real-time monitoring: With quick service by IT experts, system availability and uptime will improve, which will result in enhanced productivity and cost-efficiency. According to the IDC’s data, the average employee was losing 12.4 hours a year due to server downtime and 6.2 hours a year for network downtime. By implementing Remote Infrastructure Management, server and network downtime diminished by more than 85 percent.

Eases routine maintenance: Experts will analyze your current infrastructure to identify issues, potential threats, and weaknesses; improving your company’s performance and fostering greater success.

Enables greater freedom and flexibility: You choose which services remain onsite, and which are fully remote.

Why Partner with ITAdOn:

  • Our team is available 24 hours a day to support your infrastructure needs; and should a problem arise, we’re a message away
  • ITAdOn consultants are committed to helping you choose the best remote it support for your business, or modify your current service to make it more efficient
  • Our experts provide numerous services including remote monitoring, data security, desktop and server administration, and database administration. We also offer the following services:
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