7 Tips for Better Tech Support
To keep your users satisfied and ensure that they remain devoted clients for years to come, we’ve put up 7 recommendations for better tech support. Let’s get going. 1. Before outsourcing, consider You have a…
Why The Overall User Experience Needs Technical Support
If your product won’t let them log in? They speak to technical support. A module or feature isn’t functioning as it should? They speak to technical support. For your clients to get the most out…
WFH Paradigm in Flux
Elon Musk recently reignited the conversation on the subject of working from home (WFH). In an article discussing the leaked email sent to Tesla employees this week, Musk did not mince his words on the…
How to Manage Your IT Services: Tips, Tools, and Advice for Any Business
Managing your IT services can be a headache. Keeping track of your vendors, software licenses and system maintenance agreements is a full-time job. Luckily, with the right management strategies and tools, it’s easier than you…