There are many challenges healthcare IT leaders will face in the complex medical industry. To be successful, healthcare IT professional services must help providers navigate confusing insurance channels, adhere to strict compliance requirements and regulations, and most importantly, ensure patient well-being.
It’s also critical for healthcare providers to have the technology, security, and procedures in place to ensure their doctors, nurses, and administrative staff can always provide the highest level of care, whether to patients in-office or via virtual appointments. If any of these healthcare IT professional services are not properly set-up and managed, it could be catastrophic for the provider, their patients, and their families.
How Healthcare IT Professional Services Evaluate IT Challenges
Have you evaluated your IT infrastructure, security measures, and emergency response policies recently?
Here are three steps you can take to gain insight into your environment and the essential technology functions that keep your organization running:
- Analyze Your Security Posture
- Conduct an IT Assessment
- Hire a Strategic Consultant
1. Analyze Your Security Posture
Cybersecurity is one of the largest healthcare IT challenges as hackers are continuously targeting healthcare providers. Last September, a major US hospital chain had IT systems completely shut down across their 400 facilities by a ransomware attack. In the same month, a patient passed away when a ransomware attack crippled a hospital in Germany.
Security breaches can be dangerous and cause significant damage to your finances and your reputation. Healthcare IT service management allows organizations to perform a security assessment on their environment to find any unnoticed vulnerabilities that a hacker could use to access your network or extremely sensitive patient data, like social security numbers, credit card numbers, or medical histories. Additionally, working with healthcare IT professional services can help your organization stay ahead of potential security problems.
2. Conduct an IT Assessment
An IT assessment is a great way to get a snapshot of your current environment and determine areas you can improve. Healthcare IT service management resources like ITAdOn IT Solutions can conduct a thorough audit of your infrastructure’s vulnerabilities and stability. This assessment compares your technology and policies against industry best practices and provides you with a roadmap to help close any gaps. It also allows you to identify areas that may not meet the requirements defined by strict compliance regulations.
3. Hire a Strategic Consultant
Healthcare IT service management can help you better understand your organization’s technological strengths and weaknesses. An outside strategic consultant first works with you to understand your people, organizational goals, IT pain points, and budget. Based on their broad knowledge of your industry and their specific knowledge of your organization, they can provide you with concise action items to best align technology and processes to solve critical healthcare IT challenges.
Additionally, a consultant can work with you to map your healthcare IT service management to your strategic organizational goals and assist with developing roadmaps that support the latest trends in healthcare IT, including telehealth and remote care, artificial intelligence, and data management.
Protect Your Organization with Healthcare IT Service Management
With the ever-changing landscape of technology, healthcare IT challenges are constantly evolving for healthcare providers. By taking simple steps and investing in your technology, you ultimately invest in your mission to provide the best patient care. ITAdOn IT Solutions offers comprehensive healthcare IT service management for organizations of all sizes. If your organization could benefit from an in-depth analysis of its technology, security, and all their associated functions, contact us today to see how our healthcare IT service management can help.
Interested in learning more about healthcare IT professional services? See our Strategic IT Infrastructure and Cybersecurity Services and specialized healthcare IT services.